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Applications for InfoCentre include .. |
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- Mailing Management
- Solicited & Unsolicited marketing
- Telemarketing management
- Sales management
- Product registration management
- Subscription Management
- Contact History
- Automated Inbound Marketing with Automatic Sales Lead Assignment
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Take an online tour of InfoCentre |
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Some of the features provided by InfoCentre |
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- Easy installation and setup
- records may be imported from files in a variety of formats, ACSII , DIF etc
- User definable terminology - the system adapts to your organisation
- Pop Up Lists - for fast and accurate lookup of codes
- On-line Help - get Help from anywhere and you can add your own notes as well !!
- 14 day Money Back Guarantee !! - no questions asked
- Password Protection - with unlimited user definable access groups and levels
- Companies - - records information such as company size, turnover, main phone numbers etc
- Each Company may have an unlimited number of Contacts
- Contacts - record information on each Contact, such as address, phone, fax, e-mail address etc
- Each Contact may be classified by ..
- Category or Status - Client, Prospect etc
- Multiple Industries or market segments - Industries may be grouped into Industry Groups
- Source - advertising source, mailing list etc
- Person - Sales Representative, Telemarketing Operator etc
- Region - Locality, Reseller, Distributor etc
- Communications Management
- Actions - incoming and outgoing phone calls, letters, faxes, e-mail etc
- Results - sent, contact made, engaged, left message etc
- Products - each action may optionally be linked to multiple products
- Follow Ups (Diary) - the next action for the Contact. eg. phone call, brochure and letter etc
- OutBound Telemarketing - including History and Follow Ups
- InBound Telemarketing - including fulfillment
- Automated Inbound Telemarketing - with automatic assignment and fax to a reseller
- Contact History - a record of all meetings, phone calls, letters and other communications
- Subscriptions - enables recording of subscriptions as well as support or maintenance contracts.
- Workgroups - provide a method of grouping clients together for the purpose of mailing, faxing or follow up. They may be generated from selected categories, from History or on an ad-hoc basis
- Import-Export - supports most common file types e.g. dBase, DIF, SYLK, comma & tab delimited
- Duplicate removal - incorporates sophisticated duplicate removal procedures
- Normalisation (standardisation) - of company and street names
- Client/Server - new version due early 1996.
- Multi-User Networking - real time multi-user under NetWare, AppleShare etc
- Cross Platform - available for Windows 3.1 and Macintosh. Windows 95 and Windows NT available early 1996
- Reliable - based on the Omnis7 4GL application generator
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To find out more continue reading or ... |
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Reporting
Powerful reporting interface - allows a wide variety of reports to be accessed simply and quickly
Destinations - Reports may be printed to the Screen, Printer, Preview, Fax-Modem, or exported to a file
Report Choices List, summary and detail reports give you access to the information you need
Searches - many searches are user definable
Sorts- options are provides for most reports
Labels - a wide variety of Label formats are supported.
Ad-hoc report generator- for custom reports
Publish & Subscribe - on the Macintosh DE - under MicroSoft Windows
Reports include |
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- Daily Reports
- Follow Ups (Diary)
- Letters
- Labels
- Call Histories (when telemarketing)
Contact Management
- Lists
- Summaries
- Details
- Labels
- Letters
- Faxes
Workgroup Management
- Lists
- Details
- Labels
- Worksheets
Subscriptions
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Current Users include |
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- Focus Direct Publications
- publishers of Info-Link magazine
- BOSE Australia Inc
- The Community Services Commission
- DAS Purchasing Australia
- Hinton Information Services
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